De La Ville Hotel - Florence

WONDERFUL STAY CLOSE TO ALL PLACES THAT WE WANTED TO VISIT. STAFF VERY COURTEOUS

The Hotel location was excellent as it was close to all historical sites, museums and all the fabulous shops! The staff were helpful when requested.

The hotel is somewhat old. The internet cables at rooms did not work, I tried using the WiFi once which did not work as well. You can see minor cracks in ceilings and walls. The shower water was slow (to our standards). Our room was close to a small street which could be noisy at times.

Great breakfast, nice bathrooms, location was sensational.

It is infested with mosquitos. No screens, rooms too hot.

Quiet, location but very central, on the most exclusive street in Florence Staff friendly and welcoming. Inviting lounge for a quiet sit and a drink. A general air of slightly faded grandeur which I like. Well equipped and comfy bedroom. Felt like a quiet oasis after the packed streets of Florence.

Air conditioning in my room could not cope with the heatwave although cooler in common parts.

Location was excellent

I did not like the fact that you could not regulate the temperature of your room - we found the room cold. On reporting this at the desk they simply said sorry, they could not adjust the heating/air-conditioning.

Elegant, clean, nice service, silk curtains, marble bathroom, city centre, fashion street, near Palazzo Strozzi, Duomo, Uffizi - almost perfect - I will come back - soon !!!

The hotel was located right beside all the sightseeing and shopping. The rooms were extremely clean and the breakfast was excellent.

The concierge/front staff, where absolutely fantastic. Helpful and with a smile. Reviews completed on Booked.net indicated cold reception/assistance by front staff. Our experience was actually very different, perhaps because we could speak a bit of Italian. Overall fantastic front desk, helpful in every way. Great location of the hotel and very tranquil considering it's situated in such a central and great location.

Hotel rooms are small however this is not unusual for hotels within any european city. The senior staff for the breakfast service was very efficient, however quite cold and impatient. The service was of great standard.

Location was excellent. Staff were very helpful. Rooms had old style decor - part of the charm - but they were still very clean and comfortable. Would definitely go back to same hotel.

There was a smell in the internal courtyard that was a little off putting, but not bad enough for us to need to move to a new hotel.

The staff was friendly. Breakfast was good. The location is convenient to shop around and sightsee the town.

The fridge was broken.

The internet is expensiv. Wifi eur 5 for 2h !

The room was better than I expected. So lovely decorated and large enough to stay 3 adults. Good location near the centre.

When we came Florence, it's a little bit cold. Heating system was not enough to make room hot.

Excellent location.great breakast.

Single room i tooo small.

We had a wonderful time at the Hotel De La Ville. It is a beautiful property in a very central location. The staff were helpful and professional. We took a family room with 2 levels and an internal staircase which allowed us to have some privacy while giving our teenage children their own space yet able to communicate easily. We would definitely stay there the next time we are in Florence and highly recommend this hotel to our friends.

It was wintertime and the room was warm even without the heating on. We had to open the windows as the room became alittle stuffy. But overall we had a truly wonderful stay.

Fantastic location, frendly staff and great breakfast. Clean room

No complain